Introduction : In order to guarantee a smooth and uninterrupted experience with Plansight, it is essential to ensure that your organization has whitelisted the necessary elements. By following these simple steps, you can whitelist Plansight to avoid missing any crucial messages, system notifications, or invitations. In this guide, we will outline the key instructions for your security department to whitelist Plansight effectively.

Step 1: Whitelisting the IP Address To begin, it's important to whitelist the IP address associated with Plansight. By allowing traffic from this specific IP address, you ensure that communications from Plansight are not blocked or diverted. Follow these steps to whitelist the IP addresses 69.72.43.119 and 159.183.220.227

1. Contact your security department or IT team responsible for network configurations.
2. Request that they whitelist the IP addresses 69.72.43.119 and 159.183.220.227 for incoming and outgoing communication.
3. Emphasize the significance of whitelisting this specific IP address to avoid any potential disruptions in Plansight notifications, messages, and invitations.

Step 2: Adding @mail.plansight.com to Approved Email Domains In addition to whitelisting the IP address, it is crucial to add the Plansight email domain to your organization's approved list of domains. By doing so, you ensure that all emails originating from Plansight are recognized as legitimate and are not filtered into spam or junk folders. Follow these steps to add @mail.plansight.com to your approved email domains:

1. Consult your security department or IT team responsible for email filtering and spam control.
2. Request that they add @mail.plansight.com to the approved list of email domains.
3. Highlight the importance of this step in order to receive all relevant Plansight notifications, messages, and invitations directly in users' primary email folders.

Conclusion: By following these simple whitelisting instructions, your organization can ensure that Plansight notifications, messages, and invitations are received seamlessly without the risk of being missed or blocked by security measures. By whitelisting the IP address IP addresses 69.72.43.119 and 159.183.220.227 and adding @mail.plansight.com to the approved email domains, you are taking proactive steps to maximize the effectiveness and reliability of Plansight within your organization. Should you encounter any issues or require further assistance, don't hesitate to get in touch with our helpdesk for prompt support.

Remember, whitelisting Plansight is crucial to maintaining a smooth communication experience, enabling you to fully leverage the benefits of the platform.

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