In the world of employee benefits, managing quotes efficiently is critical to providing a seamless experience for clients. Plansight’s quote management system is designed to streamline this process, making it easy for brokers and carriers to upload, track, and review quotes with minimal effort. In this article, we will walk you through the different stages of quote management and how to effectively navigate each stage using Plansight.

Seamless Upload Process

The process begins when a quote is uploaded into Plansight. This can happen in two ways:

1. Broker Upload: Brokers can upload quotes directly from within their account by simply dragging and dropping the quote document into the system.

2. Carrier Upload: Carriers receive a unique upload link in the RFP email. They can drag and drop their quote document(s) into this link without logging into the system. This straightforward process ensures quotes are received without any additional steps or complications.

Regardless of who uploads the quote, the document is automatically ingested, and a quote entry is created within Plansight. From there, the quote is set into its initial stage: Pending.

Quote Stages and Management Workflow

The quote lifecycle in Plansight is designed to provide clear visibility and ensure every quote is noticed. Three primary statuses indicate a quote demands your attention:

1. Pending Stage

Every quote begins in the Pending stage, whether uploaded by a broker or a carrier. This status indicates that the quote has been successfully uploaded and is awaiting review. As soon as a quote is set to Pending, the primary contact on the RFP will receive an email notification. Additionally, a badge will appear on the left-hand menu, highlighting the number of pending quotes that require action. This ensures that new quotes are promptly visible and ready for review.

Pending quotes are listed in a dedicated table view, making it easy for brokers to see all quotes in the initial review stage. This helps prioritize the next steps and ensures no quote gets lost.

2. In Progress Stage (Optional)

The In Progress stage is an optional status designed for quotes requiring additional work or information before being finalized. For instance, if a quote lacks specific data points necessary for illustration, the user may need to gather more information, such as a Summary Plan Document (SPD). Marking a quote as “In Progress” allows the broker to save their work and return to it later.

Quotes in the In Progress stage remain on the table, indicating that the quote still needs attention. This helps brokers stay organized and keeps the workflow moving without losing track of partially completed tasks.

3. Ready for Review Stage (Optional)

The Ready for Review stage is another optional status, typically used in agencies that have a QA or peer review process. If a broker has completed the initial data entry but wants another user to perform a quality assurance (QA) check, they can mark the quote as “Ready for Review.” This status signals that the quote is ready for a second set of eyes to verify the inputs and ensure accuracy before it is marked complete.

Using the Ready for Review stage can help streamline the QA process and provide an extra layer of validation, ensuring quotes are accurate and ready for presentation.

Completing the Quote

Once the quote has been reviewed and all data points are confirmed, it can be marked as Complete. The quote will fall off the attention-demanding table at this stage, indicating it is ready for client presentation. Quotes marked as complete no longer appear in the Pending, In Progress, or Ready for Review sections, simplifying the view for brokers who need to focus on outstanding tasks.

Managing Quote Statuses in Plansight

The status of each quote is displayed both in the quote overview and in the quote input view. This makes it easy to see at a glance which stage a quote is in and what actions must be taken. With badges and clear indicators, brokers can quickly identify which quotes need their attention, reducing delays and improving the overall efficiency of the quoting process.

Conclusion

Plansight’s quote management process is designed to help brokers keep track of quotes at every stage, from upload to completion. By effectively utilizing the Pending, In Progress, and Ready for Review statuses, you can ensure that every quote is accurately reviewed and prepared for presentation, saving time and reducing errors.

Stay organized, streamline your workflows, and make sure your quotes are always ready for your clients with Plansight’s intuitive quote management system.